Privacy Policy

This website is hosted by netcup GmbH, Emmy-Noether-Straße 10, 76131 Karlsruhe, Germany. The hosting provider processes technical request data on our behalf to deliver and secure the website. Information about netcup is available in its privacy policy (opens in a new tab). Server logs include:

• Anonymized IP address of the requesting device
• Date and time of the request
• Name and URL of the retrieved file
• Website from which access was made (referrer URL)
• Browser used and, if applicable, the operating system of your computer

The legal basis is Article 6(1)(f) GDPR. Our legitimate interests are delivering the website, maintaining its availability, diagnosing faults and preventing misuse. The server necessarily receives your IP address when handling each request; anonymization applies to the retained logs.

If you contact us by email or telephone, we process the contact details, message and other information you provide to respond to your inquiry and handle any related business relationship. Using an email link opens your email application; the website itself does not submit a form or store your message.

The legal basis is Article 6(1)(b) GDPR for inquiries relating to a contract or steps requested before entering into a contract. For other inquiries, Article 6(1)(f) GDPR applies: our legitimate interest is responding to business communications. Where retention is legally required, Article 6(1)(c) GDPR applies.

We retain correspondence for as long as needed to deal with the inquiry, manage the resulting business relationship or establish, exercise or defend legal claims. Records subject to statutory retention requirements are retained for the applicable period and then deleted when no other lawful purpose remains.

Locally Hosted Fonts and Scripts

The fonts, stylesheets, and scripts used on this website are served from our own website. Loading these resources does not send requests to external font providers or content delivery networks.

External Links

Links to other websites are ordinary links rather than embedded services. The linked provider receives a request when you follow the link and may then process your IP address and browser information under its own privacy policy. No external map is embedded in this website.

AI-generated Illustrations

Images marked “AI-generated image” were created using artificial intelligence for illustrative purposes. They do not document actual Intercargo employees, premises or shipments. The indication is displayed directly on each illustration and included in its accessible image description.

Subject to the conditions of the GDPR, you may request access to your personal data, rectification, erasure and restriction of processing. You also have a right to data portability where processing is automated and based on consent or a contract. Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of earlier processing. Contact us at mlh@intercargo.fr to exercise your rights.

Right to Object

You may object to processing based on our legitimate interests for reasons relating to your particular situation under Article 21 GDPR. If personal data is processed for direct marketing, you may object to that processing at any time.

Right to Complain

You may lodge a complaint with a supervisory authority, including the French Commission Nationale de l’Informatique et des Libertés (CNIL), or the authority in your place of habitual residence, work or the alleged infringement. Information is available at CNIL complaints (in French; opens in a new tab).

Right to Restriction of Processing

You have the right to request the restriction of processing your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of processing your personal data.
• If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of processing your personal data instead of deletion.
• If you have filed an objection according to Article 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of processing your personal data.